(Version 1 – To be finalised upon commencement)
Job Title: Training & Development Volunteer - India
Location: Based at Delhi
Reports To: National Director
Direct Reports: None
1. Summary and Main Purpose:
The post will be responsible for the key areas of: Developing Partnerships; Extending the Award; and Quality Assurance within India. This post will also actively participate in aspects of the Strengthening the Structure pathway, where this pathway is concerned with areas of Award management and leadership development. Volunteers will work closely with the Delhi based National Director and the National team as well as liaise with the London based Programme team to ensure coordination of activity, policy and strategy.
The role has overall responsibility for the key areas of:
I. Work closely with the National Director, to set and meet the country’s annual objectives with particular regard to the Developing Partnerships, QA and Extending the Award pathways.
II. Design, develop and implement the capacity building and training, particularly in the developing and facilitating of best practice in the India and in helping key and emerging Zonal Award Authoritys (ZAAs) and Partners to develop training teams and plans.
III. Actively contribute to Award Management and Leadership training and development activity within the country.
IV. Maintain and develop effective and productive relationships with key delivery partnership organisations, such as Partners, World Organisation of the Scout Movement (WOSM), World Association of Girl Guides and Girl Scouts (WAGGGS), the Commonwealth Youth Programme (CYP) and others.
V. Proactively provide operational advice and pastoral care support to ZAAs, IOs and emerging National alliance partners in the social and corporate sector as required.
VI. Proactively develop and supporting key Gold Award holders throughout the region and follow up work with the Award volunteers and youth representatives.
2. Key Accountabilities:
KA 1 To contribute to the setting and meeting of the country’s annual objectives, with particular regard to the Developing Partnerships, QA and Extending the Award pathways.
KA 2 To motivate, encourage and further develop the Award Programme in the Country through designing and conducting appropriate training, contributing as a presenter at National conferences and events, utilising partner networks and country visits
KA 3 To research, develop and manage the training and development strategy for the NAA and its associated budget, in close liaison with the National Director/team and the Programme team
KA 4 To champion and ensure the application of Award delivery best practice across the country including the coordination and implementation of pilot projects or special initiatives.
KA 5 To provide operational advice and pastoral care to ZAAs, IOs and emerging National License Holders through visits and regular contact
KA 6 To contribute to Award management and leadership development in the country through the NAA and related project activity
KA 7 To establish productive links with youth networks such as National Youth Councils etc
KA 8 To facilitate links between Award holders and work with ZAAs to encourage them to engage their Award holders in developing the work of the Award
KA 9 To provide leadership, support and work with the regional youth representatives for meaningful participation in the governance and planning process
KA 10 To develop new operational, promotional and training materials as required
KA 11 To produce reports for the country and for the Programme team as required and assist the National Director in preparing concept papers, proposals and reports on regional/global youth development issues for the Chairman and for governance meetings
KA 12 To contribute and participate in NAA / Governing Council and other National meetings as required
KA 13 To promote the Award and the work of the Association at every opportunity, including to external and internal bodies and partners
KA 14 To perform any other task which may be assigned by the National Director
3. Essential Knowledge/Experience
i. Educated to degree level or equivalent
ii. Proven experience and evidence of success in a training and development role
iii. Proven experience of designing and delivering training
iv. Proven experience in running training events and public speaking
v. Experience of writing training plans and developing resources and materials
vi. Experience of managing relationships with partners and volunteers
vii. Experience of managing resources
viii. Experience of monitoring and evaluating training and development programmes
4. Desirable Knowledge/Experience
I. Experience of working in the charity/ not-for-profit sector
II. Knowledge and experience of the Award
III. Experience of quality assurance processes
IV. Working knowledge of the common national languages
5. Skills & Abilities
(acquired by training or experience)
I. Group facilitation
II. Small group training
III. Computer literate – word processing, power point and spreadsheet skills
IV. Designing, writing training plans and support material
V. Project and event management and evaluation
VI. Development and annual planning
VII. Budgeting and accounts
VIII. Quality monitoring
(behaviours necessary to do the job well)
I. Excellent written and oral communication skills
II. Communicate concepts in simple clear language
III. Planning and prioritising
IV. Customer focused
V. Decision making
VI. Credible working and training with a variety of diverse cultures, gender, age and social groups
VII. Problem solver and Ideas generation
VIII. Results and outcome focused
IX. Effective communicator with different stakeholders and with colleagues at all levels of the organisation
X. Team player; is able to lead, manage and support as required
XI. Ability to work in a small team
7. Measures of Success
Achievement of key accountabilities and national plan
Welcome to contact the National Office or email firstname.lastname@example.org
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